We may collect the following categories of information when you use Axis Assistant:

• Account information — name, email address, and credentials provided during registration.
• Usage data — interactions with the app, feature usage, session duration, and diagnostic logs.
• Device information — device type, operating system, unique device identifiers, and IP address.
• Clinical or professional data — any structured or unstructured data you enter for documentation purposes (e.g., case notes, patient identifiers). This data is processed solely on your behalf and is not used for any purpose beyond delivering the service.
• Communications — messages or inquiries you send to our support team.

We use the information we collect to:

• Provide, operate, and maintain the Axis Assistant application.
• Process and deliver the features and services you request.
• Improve, personalize, and develop new features.
• Respond to your comments, questions, and support requests.
• Monitor and analyze usage patterns to enhance performance and reliability.
• Detect, prevent, and address technical issues or security incidents.
• Comply with legal obligations.

We do not sell, trade, or rent your personal information. We may share data only in the following limited circumstances:

• Service providers — trusted third parties that perform functions on our behalf (e.g., cloud hosting, analytics) under strict confidentiality agreements.
• Legal requirements — when disclosure is required by law, regulation, or valid legal process.
• Protection of rights — when necessary to protect the rights, property, or safety of Axis Assistant, our users, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice provided to users.

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Receive your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at the address provided in Section 9.

Axis Assistant is intended for use by healthcare professionals and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, where appropriate, via in-app notification or email. We encourage you to review this policy periodically.

Your continued use of Axis Assistant after any changes constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us: